Orders are shipped the same day Monday through Friday when ordered before 3:00PM EST.
Depending on order volume, custom colors may not ship when ordered before 3PM. Current order cutoff time for custom colors is 1PM EST. Custom color order cut off time is updated daily and can be found in the announcement at the top of every page.
Some orders will ship the same day after 3:00PM EST but there is a firm cutoff time of 5:30PM. Accurate estimated delivery dates are shown at checkout for most products.
All orders over $199 ship free. Click here for more detailed shipping information.
The following products are ground only: TWP deck stain, Arborcoat oil based stain, Simiron epoxy, most 5 gallon pails, tabletop epoxy, dry erase paints, airless paint sprayers, Benjamin Moore deck cleaning products, and all oil based gel/wiping stains, topcoats, and paints.
All items are packed thoroughly to avoid damage. We have not had a damaged gallon in all of 2023.
For any questions on shipping or products you can call us at 855-672-0422 start, a live chat session, or send us an email at firstname.lastname@example.org.
We try to respond to emails in less than 1 hour, and have the live chat available as often as possible. Retail store hours are M-F 8AM to 5PM EST and Saturday 9AM to 3PM EST.